Understanding your welcome email
Getting Started
Updated Jan 18, 2026
Your Welcome Email Explained
When your account is created, you receive a welcome email with important details.
What's Included
Account Information
- Username - Your cPanel login username
- Password - Initial password (change this!)
- Domain - Your primary domain
- Server - The server hosting your account
Access URLs
- cPanel URL - Direct link to your control panel
- Webmail URL - Access email in browser
- Website URL - Your live website address
Server Details
- Server IP - Use before DNS propagates
- Nameservers - ns1/ns2.happilyhosted.com
- FTP Server - For file uploads
Email Settings
- Incoming Server - mail.yourdomain.com
- Outgoing Server - mail.yourdomain.com
- Ports - IMAP 993, SMTP 465
Can't Find Your Email?
- Check your spam/junk folder
- Search for "HappilyHosted" or "Welcome"
- Log in to your Client Area for details
- Contact support for a resend
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