How to Cancel
We're sorry to see you go. Here's how to cancel your service.
Requesting Cancellation
- Log in to Client Area
- Go to Services
- Select the service to cancel
- Click Request Cancellation
- Choose cancellation type:
- Immediate: Cancelled now
- End of Billing Period: Cancelled at renewal date
- Provide reason (optional but helpful)
- Confirm cancellation
Before You Cancel
- Download backups of all files and databases
- Export emails if needed
- Update domain nameservers if transferring elsewhere
- Note down any configuration details
After Cancellation
- All data will be deleted
- This cannot be undone
- Domain registrations are separate (check expiry)
Refunds
Refund eligibility depends on our terms of service. Contact support for refund queries.
Need Help Instead?
If you're having issues, contact support first. We may be able to help resolve your concerns.